Services tailored to you
"What can you provide for me?" A simple question that usually results in a complicated answer.
We understand that you may not be familiar with all the technical details, but you know that you need assistance, and we're here to offer our help in the most straightforward way possible.
Whether you're a small business just starting out, a large enterprise seeking expertise in a specific area, or simply in need of additional staff to support your overwhelmed team, we will collaborate to deliver precisely what you require.
We can be available day or night because we know that support requirements for each business are different, so we carefully mould our approach to each of our customers, because what works for one, does not necessarily work for all.
Below, we've outlined examples tailored to different business sizes, each with its own unique workplace challenges. These are areas where we have proven experience in providing exceptional service.
Business Examples
It's the differences that make you, you. We provide tailored assistance for businesses of all shapes and sizes.
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Small Businesses
You may be a small business, just starting up and finding your feet, the last thing on your mind is your approach to technology, you just want it to work.
Consider this scenario: your business is expanding, and onboarding new users involves a time-consuming process of providing laptops, mobile phones, tablets, email accounts, and Microsoft Office access. As your company grows, managing this can become overwhelming.
That's where we come in. We specialise in simplifying technology for small businesses like yours. Whether you need assistance or prefer a fully managed solution, we can help automate the entire onboarding process. When a new user joins your team, everything they need will be set up and ready for them on their first day, ensuring a seamless start to their new role!
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Medium Businesses
As a medium-sized business, your concerns will most likely be snowballed from when you were a smaller company, things that worked when you had 10 - 15 employees are no longer practical.
But here's the thing: setting up devices for new employees takes 6 hours to configure the Computer, mobile phone, and tablet. Sometimes it doesn't even happen until they start because the person in charge is out of the office.
The good news is, we can automate this whole process for you. Whether it's computers, mobiles, or tablets, we'll handle it. This means you'll save valuable time and your new staff members will be all set to hit the ground running as soon as they join!
No more waiting around or wasting precious hours that could be better used to grow your business. With automation, your device setup will be a breeze, ensuring a seamless onboarding experience for your new hires. Let us take care of the technical side so you can focus on your business and welcoming your new team members with open arms.
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Large Businesses
You may be a large business with defined IT processes and IT support staff employed. A project has come up which requires migration of some of your existing on premise infrastructure to the cloud, but your current staff do not have the skillset required to effectively deploy services within the cloud.
We would offer our knowledge and experience for the engagement in so that your company can take full advantage of a scaleable, robust and efficient services with your chosen cloud provider
What our customers say
"Chaplin Solutions has been an outstanding IT support and service partner for Prime, consistently delivering top-notch assistance to our staff whenever technical help is needed."
Stephen Wiles
Managing Director at
Prime Property Management